At Tripply, keeping your information safe is one of our highest priorities. We design our systems, processes, and app experience around trust, clarity, and protection—ensuring you can enjoy your surprise getaway with complete peace of mind.
How We Protect Your Data
Industry-Standard Encryption
All personal and payment information transmitted through Tripply is encrypted using modern security protocols. This ensures that your data is protected from interception or unauthorised access.
Secure Payment Processing
We partner only with trusted, reputable payment providers that comply with global security standards. This ensures your payment details are never stored on Tripply servers and are processed safely and securely.
Controlled Access
Only authorised Tripply team members can access operational systems—and only when required. Access is logged, monitored, and restricted to ensure your information remains secure.
Your Account Security
Keeping You in Control
We encourage all users to:
Use unique, strong passwords
Keep their device’s operating system and the Tripply app updated
Report any suspicious activity immediately
Login & Authentication
Tripply may use additional verification methods when needed, such as email confirmation, device checks, or identity verification, to ensure your account remains protected.
How We Handle Your Information
Minimal Data Collection
We only collect the information needed to:
Personalise your travel experience
Process bookings
Provide support and relevant recommendations
Tripply follows a privacy-first approach, consistent with our warm, trustworthy brand positioning.
No Unauthorised Sharing
We never sell your personal data. Information is shared only with airlines, accommodation providers, or services necessary to deliver your trip.
Fraud Prevention
To protect our users and travel partners, Tripply uses automated systems and manual checks to detect:
Suspicious booking activity
Unusual payment behaviour
Potential misuse of accounts or offers
When a risk is detected, we may temporarily pause or review a booking to ensure everything is secure.
If You Notice Something Suspicious
If you ever receive an email, message, or request that seems unusual, or if you think someone has accessed your account:
Stop using the app immediately
Change your password
Contact our support team
We will investigate the issue promptly.
Our Commitment to Your Safety
Tripply’s design philosophy centres around trust, clarity, and ease. Keeping your information secure—while delivering a fun, seamless travel experience—is a core part of that commitment.
If you have questions about how we protect your data, our team is always here to help.